    
Christine
Board Administrator
Username: Christine
Post Number: 2648
Registered: 09-2002
| | Posted on Friday, June 13, 2008 - 02:40 pm: | 
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From the complaint:
IV. FACTUAL ALLEGATIONS
9) For weeks, Baker had been receiving calls from 410-968-7953 and 800-561-5695, telephone numbers apparently associated with I.C. System.
10) On 3/17/08, Baker answered the phone and after extensive hold time, she was transferred to I.C. System collector Turonda.
11) Baker requested that they stop calling her as she cannot get any work done while the phone is constantly ringing.
12) Turonda insisted that I.C. System would continue to call and she made statements such as: “That’s not going to happen, we’re going to continue to call you, Christine,” “… it doesn’t matter what you told me, ma’am, we’re going to continue to call you” and “… we’re going to continue to call you, collection efforts are going to continue. We don’t stop calling you because you say you don’t want phone calls, ma’am.”
13) Baker stated that she would not pay the alleged debt to Washington Mutual and that they could sue her, but to please stop harassing her with phone calls.
14) Turonda suggested “don’t answer your phone” and Baker explained that she has to answer the phone for her work.
15) Turonda finally threatened “the phone calls, you might want to get used to because they’re going to continue …”
16) When Baker requested her name, Turonda spelled out her first name and provided her direct ext. 7504.
17) Turonda failed to inform Baker of her right to dispute the alleged debt.
18) Turonda stated several times that there was nothing Baker could do to stop the calls other than to make payment arrangements.
19) Baker legally recorded the telephone conversation with Turonda.
20) As Turonda had threatened, I.C. System continued to call Baker numerous times.
21) On 3/21/08 and 3/22/08, Karen with I.C. System left voice messages on Baker’s telephone, advising that she was collecting a debt.
22) On 3/28/08, I.C. System received Baker’s written notice of dispute and request to cease all collection efforts.
23) Despite receipt of Baker’s mailing, IC System continued to call Baker.
To raise funds for litigation, I decided on the new policy to post the filings and discovery at the forum for CreditFactors subscribers and donors who supported my litigation with donations of at least $45.
I will post the documents here later unless I settle with an agreement prohibiting the posting of docs.
I'm also updating at the blog at IC System |
